Vivian's Live Again Terms and Conditions, Returns and Refunds

At Vivian’s Live Again, your satisfaction with our products is our top priority. We understand that dietary restrictions can make food choices particularly important, which is why we offer a hassle-free refund policy:

Satisfaction Guarantee

If for any reason you are not completely satisfied
with your purchase, you are eligible for a full refund.

How to Get Your Refund

Initiate the Refund: Visit our Contact Us page. Fill out the form with your order details and the reason for your return, if you wish to share.

Processing Time:

  • Refund Processing: Once we receive your refund request, we will process your refund within approximately 24 hours.
  • Credit to Your Card: The time it takes for the refund to appear on your credit card statement can vary. This depends on your bank and the credit card processor (Stripe). Typically, it might take 3-10 business days for the refund to be visible in your account.

Conditions

  • Time Frame: The refund request should be made within 30 days from the date of purchase.
  • Opened Packages: Please do not return it unless we request it.
  • Unopened Packages: While we do not require the product to be returned, if you choose to return it, only do so if it is in its original packaging.

Contact Information

For any questions or assistance regarding our refund policy or for any other inquiries: Visit our Contact Us page.

Vivian’s Live Again is committed to providing the best products for those with dietary restrictions. We appreciate your business and look forward to serving you with products that you can trust and enjoy.

If you’re not happy, neither are we – let’s make it right.